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“How to be successful in your role: a practical training day for Support Staff involved in Student Welfare and Pastoral Support”

The main features of this course include:

  • How to work successfully with students in different situations
  • How to deal with confrontation and aggressive behaviour
  • How to provide effective support for students
  • How to establish effective relationships with parents
  • How to work with colleagues and outside agencies
  • How to enhance your communication and organisational skills
  • Pitfalls and how to avoid them

Dates

Course durations greater than one day run consecutively from the date shown.

Synopsis

As a result of recent government initiatives - Every Child Matters, Workforce Reform and TLRs in particular - the number of support staff involved in student welfare is increasing and their responsibilities extending.

In many schools support staff are already key members of the pastoral support system, working closely with students, parents, other staff and outside agencies as they take on responsibility for more and more aspects of student welfare and discipline.

This can range from the day-to-day management of a whole year group to supporting tutor teams as associate tutors. In an increasing number of schools support staff are involved in monitoring student attendance and behaviour, mentoring and counselling students and providing student behaviour support and managing discipline systems.

This practical training day provides detailed guidance to enhance the skills required to carry out these demanding and varied roles. It identifies the key issues and provides realistic strategies which can be adapted to suit your and your school’s needs.

It is specifically designed for all support staff involved in any aspect of their school’s pastoral system, for example as associate tutors, mentors and counsellors as well as those monitoring student welfare and behaviour and managing discipline systems.

The course will be supplemented by a comprehensive Handbook and CD-Rom, tailor-made for the day, packed with guidance and useful tips.

Materials

Course members will receive a handbook containing:

  • Training materials for use in your department, including copies of power point slides used on the day
  • Tried and tested strategies for working effectively with students, colleagues
  • Advice on avoiding pitfalls
  • Practical guidance on improving your communication and organisational skills
  • Tips on effective monitoring of student behaviour and attendance
  • Guidance on developing assertiveness techniques

The Day

09.30 Registration and refreshments
10.00 Key Issues relating to Student Welfare
  • In the context of Every Child Matters
  • In relation to SEN
  • Environmental factors
10.15 How to provide effective support for students (1)
  • Making sense of student behaviour
  • How to effectively manage Year groups
  • How to develop your role as an assertive tutor
11.15 Refreshments
11.30 How to provide effective support for students (2)
  • Case Studies: working effectively with students in different situations
  • Effective monitoring of students: attendance, behaviour and mentoring
12.30 Lunch
13.30 How to provide effective support for students (3)
  • Working with outside agencies
  • The role of the extended school
  • Counselling
  • Colleague support
  • Developing good relationships with parents
14.30 How to enhance your skills and expertise
  • Improving communication and organisational skills
  • Developing assertiveness techniques
  • Using the internet, academic journals and associations effectively
15.15 Pitfalls and how to avoid them
15.30 Summary and Ten Practical Tips
15.45 Depart

Dates

Course durations greater than one day run consecutively from the date shown.

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